In the world of IT, there are two types of people:
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People who fix stuff.
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People who ask people to fix their stuff.
That was until Microsoft decided to introduce a service that falls in between of the above, the service is called Microsoft Fix It.
Microsoft Fix It, how come I never heard of it before?
The Microsoft Fix It service is available for free, it’s extremely useful for non technical people or to help people remotely or even for support professionals, what it does is that you install a program (usually very small in size), you run it and viola, it fixes things for you, how simple can this be?
There are tons of things that can be fixed using the free downloadable tools , you can search for anything you want in here, or install a sidebar gadget to enable quick searches for Windows Vista and 7 in here, I’m surprised that Microsoft haven’t been marketing this for anyone, looking at the type the support tools provide, they should invest more time into marketing it properly.